Driving Digital Transformation Through User Empowerment and Engagement
At Transparity, adoption and change are integrated from the outset of every technology rollout, ensuring a smooth and successful transformation for your organisation. Our digital workplace training and development services are designed to bridge the digital skills gap, enabling your workforce to embrace new tools and processes confidently.
Transparity as a Modern Work partner with a direct relationship to Microsoft can leverage funding to aid you in your transformations.
User adoption can often be an afterthought when planning and implementing cloud technologies. For organisations to enjoy a full return on their investment in cloud services, they must invest not only in the technical deployment and project management but also in managing the impact of the project on users.
Adoption and change management focuses on how the users and departments operate and supports the transition to new technologies.
Maximise your technology investment by empowering your user community with the knowledge and support they need. With our tailored Microsoft 365 training for both users and champions, you’ll improve ROI and see tangible improvements in engagement, productivity, and efficiency across your teams.
Rolling out major updates—such as tenant consolidation, Copilot or D365 Contact Centre—requires more than just technical deployment. We ensure your users stay informed and confident throughout the process. From upskilling IT teams to training champions and establishing user support groups, we coordinate every element to guarantee a seamless transition and lasting adoption.
“We engaged Transparity to help us kick-start our new Technology Adoption Function. They worked with us to identify our needs and agree deliverables, and assigned a talented Adoption and Change Manager to lead the function on an interim part-time basis. Gaby’s expertise, passion and dedication have been instrumental in the early success of our reinvigorated Tech Trailblazers network, aligning our sponsors’ expectations and driving forward some key projects.”
Transparity can help you plan comprehensive communications, establish clear timelines, and profile end-users to deliver tailored support that maximises engagement. By focusing on people as well as technology, Transparity’s expert guidance increases your return on investment while nurturing a culture of adaptability and continuous learning across your teams.
Unlock higher engagement from day one by understanding your users’ unique working styles. Gain valuable insights into how your teams collaborate, the challenges they face, and their preferred ways to learn and communicate. With this knowledge, you can craft support and training that truly resonates, driving successful adoption and maximising the impact of your technology investment.
Let us handle your end-to-end communication strategy—planning, creating, and delivering clear, engaging updates throughout your rollout journey. From the initial announcement to ongoing updates, we utilise a range of formats including awareness sessions, webinars, videos, info sheets, and user-friendly portals to keep your team informed, involved, and ready for change.
Empower your teams with expert-led M365 end-user training from Transparity. Our comprehensive approach ensures your staff are prepared and confident at every stage of your technology rollout. From tailored presentations and interactive demonstrations to hands-on workshops and clear, user-friendly guides, we support your workforce before, during, and after deployment.
Equip your internal trainers and digital champions with the skills and confidence needed to lead successful technology adoption initiatives. Transparity’s expert-led Train the Trainer and Champion programmes provide in-depth resources, interactive sessions, and practical guidance, enabling your advocates to support colleagues effectively throughout every stage of your technology rollout.
Enhance the success of your digital transformation with a comprehensive Technology Adoption Review from Transparity. Our experts analyse usage data and user behaviours to pinpoint areas where adoption may be lagging, helping you understand the underlying reasons. With actionable insights, you’ll be empowered to refine your strategy, monitor progress, and continuously optimise your rollout.
Take a quick tour around Transparity’s Training and Adoption portal, to see what short, bite-sized Microsoft videos are available, to support colleagues with the education they require, both getting started and ongoing.
Build their skills and confidence and enable them to learn the rich capabilities on offer, with the Microsoft tools they have at their fingertips.
Transparity’s Digital Workplace team helps organisations unlock the full potential of Microsoft 365, creating secure, modern, and collaborative environments. From Teams and SharePoint to Viva and Intune, we deliver tailored solutions that boost productivity and engagement.
With built-in security, expert guidance, and user-focused adoption support, we ensure long-term value. As a trusted Microsoft Solutions Partner with 200+ Microsoft-certified experts, we help you build a digital workplace that’s ready for the future.
Transparity’s change management and adoption service is crafted to integrate effortlessly with your technical deployment workstreams, ensuring a smooth transition for users as they adapt to new technologies. With a focus on digital workforce training, our approach supports your teams in evolving their daily work habits, enabling them to fully leverage the benefits of the digital workplace.
Whether your organisation is moving away from legacy systems or transitioning from platforms like Google Workspace, comprehensive M365 administrator and M365 end user training is crucial for ensuring a seamless adoption journey. By empowering your team with essential skills and knowledge, you enable them to maximise productivity and realise the full benefits of Microsoft 365 from the start.
Successful Microsoft Teams adoption and change management requires a comprehensive approach that includes targeted Microsoft Teams training and ongoing support. Transparity offers training for Microsoft Teams tailored to end users as well as specialised Microsoft Teams administrator training to help organisations foster a smooth transition and ensure sustainable engagement.
Achieving successful M365 Copilot adoption and change management calls for a holistic approach that incorporates Copilot education and ongoing support. Transparity delivers M365 Copilot training designed for both end users and champions, ensuring organisations can transition smoothly and unlock the full potential of Copilot’s AI-driven features.
Experience seamless SharePoint adoption with a user-centric approach to change management. Transparity’s tailored end-user SharePoint training equips users with the knowledge and confidence to embrace new ways of working. Our expert-led guidance ensures a smooth transition, empowering your team to make the most of SharePoint and driving sustained engagement across your organisation.
Achieving successful Dynamics 365 adoption and effective change management requires an integrated approach combining targeted training with consistent support. Transparity delivers comprehensive Dynamics 365 training designed for end users and champions, helping organisations navigate transitions smoothly and drive ongoing user engagement.
Ensuring successful adoption of new security tools and practices requires a carefully planned change management process, complemented by targeted training and ongoing support. Transparity provides specialised security training for both end users and champions, empowering organisations to navigate transitions to advanced security solutions confidently.
Training is tailored to the needs of each platform—whether it’s Microsoft Teams, SharePoint, Dynamics 365, or advanced security solutions. End user, administrator, and champion training are designed to match the unique requirements of your organisation and ensure widespread adoption.
The ADKAR model is a proven framework for managing change, focusing on five building blocks: Awareness, Desire, Knowledge, Ability, and Reinforcement. Transparity uses the ADKAR model to guide users and leaders through each stage of change, ensuring individual and organisational success.
Ongoing support, refresher training, and readily available resources help maintain momentum and reinforce new skills and behaviours, ensuring continued engagement and value from your solutions.
Yes. Transparity provides metrics, feedback mechanisms, and regular reviews to help your organisation monitor adoption rates, user engagement, and the impact of the change management process.
Transparity recommends involving executive sponsors, project managers, IT administrators, end users, and change champions, ensuring all perspectives are considered for a successful rollout.
