AI Agents have the ability to automate and execute business processes, working alongside or on behalf of a person, team, or organisation. They can be deployed to Microsoft Copilot, your custom applications and workflows, or even your websites. Transparity’s ai readiness consulting provides a full consultative experience around agents and agentic AI, aiding you from use case design through to deployment and ongoing management.
As a trusted AI partner, Transparity has a direct relationship with Microsoft and can leverage funding to aid you in your agentic AI projects.
Transparity’s Copilot agents and agentic AI consultancy is designed to seamlessly integrate AI-driven agents into your organisation. These agents automate and execute various business processes, providing support to individuals, teams, or the entire organisation. Transparity offers tailored assessments, comprehensive workshops, as well as the creation, deployment, governance and ongoing management of these agents.
A solid technical foundation is crucial for the effective deployment of Copilot agents and agentic AI. This encompasses infrastructure, data quality, data security, and governance. Transparity’s ai readiness consulting assesses your current technical readiness, making the necessary enhancements to ensure the foundations are in place so your agents are equipped to automate and execute business processes efficiently.
Transparity can assess your current technical readiness, making the necessary enhancements to ensure the foundations are in place so your agents are equipped to automate and execute business processes efficiently.
AI has immense potential, making it vital to identify the most pressing needs or desired improvements and determine where AI agents can effectively drive these changes.
Transparity’s AI team will work closely with your users and steering committee to identify both immediate and future use cases for agentic AI solutions. We can then support you through the rollout process with adoption and change management, and provide any necessary licensing and deployment support.
Having identified your use case, our consultants will choose the right deployment option for you. This could include getting licences for Microsoft 365 Copilot or Copilot Studio, or designing the agent within the Azure AI Agent Service within Azure AI Foundry.
With the foundations in place, next is the creation of your agents. Once our expert Copilot consultants have determined the best tool for the job; Microsoft 365 Copilot, Copilot Studio, or Azure AI, the agent or agentic workflow will then be fully scoped, designed, created and tested.
If the agent(s) are rolling out on a custom app, our specialist app developers will make all the necessary code changes for you.
The success of deploying Copilot agents and agentic AI Solutions relies heavily on effective adoption and change management strategies. Transparity’s ai readiness consulting delivers an extensive array of services, encompassing the creation of ‘centres of enablement’, user upskilling, communication strategy development, and support in collecting and evaluating success metrics.
Transparity delivers an extensive array of services, encompassing the creation of ‘centres of enablement’, user upskilling, communication strategy development, and support in collecting and evaluating success metrics.
After deploying your agent(s), it is crucial to undertake ongoing management, governance, and maintenance to maximise their effectiveness. By staying up-to-date with technology, you will keep up with the innovative solutions available and maximise the potential of your agent.
You have the option to manage these tasks internally or engage our specialists through a managed service or retainer model.
“From a technical perspective, Transparity’s technical capability and understanding of our needs was really important. The team worked closely with us to ensure a general seamless integration and deployment [of Microsoft 365 Copilot]. Just addressing any technical challenges we had along this [Copilot] journey”
AI agents are software that uses artificial intelligence to achieve goals and perform tasks for users. They can reason, plan, remember, make decisions, learn, and adapt autonomously.
Transparity’s AI team is expert at helping organisations get AI-ready. Designing AI solutions for organisations that create sustainable business value and are underpinned by responsible AI principles.
We hold the AI Platform on Microsoft Azure Specialisation, and our team has a wealth of experience across all sectors in supporting clients on their AI Transformation journey.
This Microsoft whitepaper provides an overview of the strategies and tools necessary for securing and governing agents within Microsoft 365 environments. It details the functionalities and capabilities of various agent types, aiming to equip IT professionals with the knowledge required to manage and safeguard organisational data effectively.
A copilot is an AI-powered assistant designed to assist with tasks, provide insights, and enhance productivity. Agents are specialised AI tools developed to manage particular processes or address business challenges. Agents function as apps in the AI era, while a copilot serves as the interface.
An AI agent is a software program designed to act on behalf of a user or another system to handle specific processes or solve business challenges. These agents can autonomously interact with their environment, gather data, and make decisions to accomplish tasks. They can be trained on various data types like text, voice, and video, allowing them to understand and respond to complex requests.
Agentic AI describes AI systems that are designed to autonomously make decisions and act, with the ability to pursue complex goals with limited supervision. It’s a proactive AI-powered approach as Agentic AI can adapt to different or changing situations and has “agency” to make decisions based on context. It can be used in various applications that can benefit from independent operation such as Customer Service, Healthcare and Automated workflow management.
AI agents and traditional software differ significantly in their approach to problem-solving and task execution. AI agents, unlike traditional software, possess the ability to learn, adapt, and make decisions autonomously based on their environment and collected data. Traditional software follows pre-defined rules and logic, lacking the adaptability and intelligence of AI agents.
AI agents can be applied to many different scenarios across a variety of fields to drive efficiency and innovation. Some of these capabilities include task automation, advanced data analysis, Decision-making and Adapting to challenges. This blog provides some great real-world examples: How agentic AI is driving AI-first business transformation for customers to achieve more – The Official Microsoft Blog
Copilot Studio is a low-code tool designed for creating AI agents. These agents can extend Microsoft 365 Copilot or operate independently. It allows developers and end-users to design agents that use prompts managed by a custom AI engine or Microsoft 365 Copilot, facilitating information retrieval and task execution.
