AI has the power to transform everyday tasks in the workplace, making what once seemed impossible, now accessible and efficient. As Adi Bradshaw, Copilot Change Champion at RNIB, shares:
“AI is at the centre of my universe – it lets me do things in my daily life that would otherwise not be possible due to sight loss. When I first heard about M365 Copilot, I was excited by what it could do for me in the workplace.
The first time I used Copilot, I had to create an accessible document. Instead of wasting hours navigating inaccessible websites, I simply typed a few prompts, and Copilot did the rest. It was mind-blowing – what once took hours now took minutes.
…Now, when I hit a barrier, I don’t stop. I think, ‘I’ll ask Copilot,’ and that’s a game-changer.”
AI and the future of inclusive workplaces
At RNIB, we believe in harnessing technology to build a more inclusive world. Copilot isn’t just another tool -it’s changing the way we work. By generating documents, summarising meetings, and drafting emails with a simple prompt, it empowers blind and partially sighted colleagues to work with greater confidence and efficiency.
The impact speaks for itself:
But this is about more than just productivity. It’s about removing barriers so people can focus on what really matters – doing their jobs, their way.
Looking ahead, AI will only become more integrated into the workplace. We see a future where technology works for people, not the other way around. Instead of navigating complex systems, we’ll simply describe what we need, and AI will make it happen. That shift will be a game-changer for accessibility.
“I can do it now!” How Copilot and Transparity transformed accessibility for RNIB
A partnership that drives real change
Making AI work for accessibility isn’t something we’ve done alone. Partnering with Transparity has been key in ensuring Copilot delivers real value at RNIB. As a Microsoft specialist with deep accessibility expertise, Transparity has supported us every step of the way – helping with not only the technical integrations but also providing ongoing support to make sure M365 Copilot meets the needs of our team.
“Transparity has been a pleasure to work with,” says Naomi Eiserman, Associate Technology Project Manager, at RNIB. Clint Pearson, Senior Agile Developer, RNIB adds, “They’ve demonstrated a deep understanding of our needs and have been incredibly adaptable. Their innovative solutions and proactive approach have truly made an impact. What sets them apart is their ability to integrate seamlessly with our team and address our unique challenges. Transparity has become more than just a service provider to us; they’re a trusted partner who consistently goes above and beyond, cultivating a relationship built on trust and mutual respect.”
This Copilot partnership isn’t about technology alone. It’s about understanding the challenges, finding the right solutions, and making sure AI works for everyone.
The road ahead: AI as a standard for accessibility
Looking ahead, we believe AI should become a standard tool in the workplace for employees with disabilities, and we see this as just the start, with so much more potential to follow from these M365 tools.
As Clint puts it: “I personally believe AI will revolutionise how we interact with technology, shifting towards voice- or chat-based interfaces. It will no longer be about clicking the right buttons in the right order; instead, you’ll simply describe what you want to happen, and the AI will work on your behalf to make it happen.”
Tricia Smikle, Director – Office of CEO, at RNIB, adds, “AI’s ability to assist in research, provide accessible solutions, and eliminate barriers is expected to continue evolving, making everyday activities more inclusive and efficient for blind or partially sighted colleagues.”
At RNIB, we’re just getting started. AI is advancing quickly, and the opportunities to make work more accessible are growing alongside it. We’re committed to staying ahead of the curve – ensuring that technology not only keeps up but leads the way in fostering inclusion.
Take the next step towards accessibility
If your organisation is looking to create a more accessible workplace, now is the time to act. AI is here, and it’s making a difference. Let’s work together to ensure every employee, regardless of ability, has the tools they need to succeed.
Curious about how AI can work for your team? Discover our journey with M365 Copilot and learn how Transparity, can help your organisation unlock the full potential of AI for accessibility.
