What does it actually take to build a workplace where everyone can thrive, regardless of ability?
In this episode, we sit down with Robin Spinks, Head of Inclusive Design at RNIB, who brings 25 years of experience helping organisations close the accessibility gap. From the rise of Microsoft Copilot’s voice features to smart glasses replacing smartphones, Robin unpacks how AI is reshaping what’s possible for blind and partially sighted people – and everyone else.
We dig into the real barriers people still face, why culture matters as much as technology, and what leaders can do right now to build more inclusive teams.
Whether you’re a CIO, HR lead, or just someone who believes good design should work for everybody, this one’s worth your time!


When the Royal National Institute of Blind People (RNIB) sought to overcome digital barriers hindering their blind and partially sighted employees, we partnered with them to implement Microsoft 365 Copilot for accessibility—delivering not just technology, but empowering change. By providing tailored training and ongoing support, we enabled RNIB’s workforce to harness Copilot’s accessibility features, resulting in employees completing tasks independently, saving up to 4 hours a week, and enjoying a notable 11% boost in workweek efficiency. This collaboration has transformed the RNIB employee experience, turning accessibility challenges into opportunities for autonomy, productivity, and lasting impact.