FSI Leaders Roundtable: AI, Innovation & Operational Excellence

13th Nov
08:30 - 12:00
South Place Hotel, 3 South Place, London, EC2M 2AF

Hosted with Howden Insurance

We're hosting an intimate Roundtable for the Financial Services and Insurance (FSI) industry, where we will be joined by Neil, CIO at Howden Insurance UK&I, to discuss how to overcome industry challenges. Join us to learn how Microsoft tools and technologies are helping FSI organisations scale with confidence, agility, and compliance.

Key discussion points:

  • Overcoming industry challenges: Exchange ideas with peers and uncover practical solutions to the IT and operational challenges facing the FSI sector today.
  • Enhancing your FSI business with AI: AI is no longer optional. Discover how to harness it safely and strategically to drive innovation, improve decision-making, and future-proof your business.
  • Transforming the customer journey: Explore what the future of the contact centre looks like with Microsoft—where AI, automation, and omnichannel experiences redefine customer service.
  • Optimise costs and increase ROI with Microsoft: Learn how you can leverage Microsoft Technologies in your strategy to optimise your costs and increase ROI.

You'll also have the change to network with fellow FSI IT and Microsoft leaders, share insights, and build relationships that can help elevate your business.

This is an exclusive event for IT leaders from the Financial Service and Insurance Industry. Due to capacity, you will be required to confirm your space after signing up.

Meet the Speakers

Neil Mallon

CIO, Howden Insurance UK&I
A dedicated technology professional with experience across business sectors; with a technical background and history in customer centric support built over the previous 20 years. Passionate about enabling transformation through technology with a secure user first approach.

Ian Sanders

Head of Modern Communications, Transparity
Ian heads up Modern Communications at Transparity, and has driven strategic initiatives that re-imagine communication infrastructures using Microsoft Teams and the broader Microsoft 365 ecosystem.

Iwan Evans

Chief Revenue Officer, Trasparity
Iwan is a successful sales leader focusing on the Microsoft ecosystem, including 6+ years at Microsoft.

Other Events You May Be Interested In

May14Thu
Webinar

The Future of Quality Engineering – Making AI‑Driven Testing Real

12:00 - 13:00
Virtual
Apr30Thu
Webinar

Inside the Frontier Firm: How Tilt accelerated AI transformation with Microsoft AI

12:00 - 13:00
Virtual
[mwai_chatbot id="chatbot-8s20vg"]
Skip to content