The Culture Catalyst: Enabling AI Adoption for Competitive Advantage in Insurance

On-Demand
Online Webinar

Hear how Insurers build a culture of Innovation to drive AI adoption

Discover how leading insurers are harnessing AI to overcome industry challenges, empower their people, and build a culture that drives innovation and measurable business outcomes.

Artificial Intelligence is reshaping the insurance industry — from accelerating underwriting and claims management to enhancing customer engagement and risk assessment. But true success with AI requires more than adopting new tools; it demands a cultural shift that enables every employee to work smarter and innovate faster.

Join senior leaders from 1st Central, Transparity, and Microsoft for an exclusive session exploring how AI is transforming Insurance — and what leaders must do today to stay ahead. You’ll hear directly from 1st Central on how they’ve adopted Microsoft Copilot to boost productivity, streamline operations, and empower their teams.

In this session, you’ll discover how to:

📈 Increase operational efficiency by automating time-consuming manual processes across claims, underwriting, and customer servicing
🚀 Enhance customer experience with more personalised, proactive, and data-driven engagement
🔍 Improve risk assessment and fraud detection with AI-driven insights and predictive analytics
🤔 Adopt responsible AI practices to ensure compliance, transparency, and trust
Foster a culture of adoption and innovation to maximise value from Microsoft Copilot and beyond

Whether you’re just beginning your AI journey or scaling existing initiatives, this webinar will provide practical insight and strategic clarity on leading your organisation into the next era of intelligent insurance.

Meet the Speakers

Andrew Charge

Digital Workspace Director, 1st Central
As Digital Workspace Director, I lead the strategy transforming how our people work, connect, and deliver value. I combine enterprise-wide technology leadership with a focus on modernisation, automation, and Gen-AI — creating a smarter, more efficient, and engaging workplace.

Philip Lobatto

Executive Advisor, Insurance AI & Data Strategy at Microsoft
Philip has worked in Microsoft for over 20 years, and currently works with some of the largest insurers in Europa. In this role he engages with executives responsible for underwriting, claims management, risk modelling, customer contact centers and much more. Together with these executives and their teams we envision a future infused by AI and other technologies to grow their Gross Written Premium, impact their claims ratio and reduces expenses.

Jodie Ashwood

Chief Data and AI Officer, Transparity
Jodie is responsible for Transparity’s AI Strategy & go-to-market plan. She spent the past 7+ years at both Microsoft, and more recently, Google Cloud where she led the AI GTM for EMEA. Having obtained her degree in Computer Science, Jodie is a passionate technologist and loves showcasing AI’s potential to achieve tangible business outcomes.

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