This allows you to build custom copilot and generative AI applications, enhancing employee and customer service with AI-generated bots and contact center solutions. It supports internal and external applications, such as internal support chatbots for employee productivity, customer service agents for routine inquiries, and empowering call centre agents with access to extensive internal knowledge bases.
Imagination’s London-hosted SQL Server VMs caused latency for U.S. finance users and lacked robust Disaster Recovery. Transparity delivered a hybrid database migration, moving the primary workload to Microsoft Azure in the U.S. with on-premises replicas in London.
The project involved configuring SQL Server, migrating data, and implementing log shipping, with performance and DR testing completed post-migration. It exemplifies our App Innovation capabilities and aligns with Application Modernisation best practices, improving responsiveness while establishing a reliable disaster recovery posture.
